At Annubaba, we strive to deliver the best quality products to our customers. However, if you encounter any issues with your order, please review our return policy below:

1. Return Eligibility

   • Returns are only accepted within 7 days of delivery.
   • A product can only be returned if:
     • You received the wrong item.
     • The product arrived damaged.

2. Important Requirement: Video Proof

   • To be eligible for a return or exchange, customers MUST record a video while unboxing the package.
   • The video must clearly show:
     • The sealed packaging as it is opened.
     • The product and the order receipt included in the package.
   • If no video is recorded during the unboxing, we will be unable to accept the return or process any exchanges. This is to ensure product authenticity and prevent misuse.

3. Return Conditions

   • The product must be unused, unworn, unwashed, and in its original packaging with all tags attached.
   • The item must be returned with all accessories, free gifts, and any other items that came with it.

4. Non-Returnable Items

   • Any items that are not returned in their original condition, without proper packaging, or showing signs of wear will not be accepted.

5. Return Process

   • To initiate a return, please contact our customer support team within 7 days of delivery at [03087805206.]
   • Once your return request is approved, you will receive instructions on how to ship the product back to us.

6. Refunds

   • Refunds will be processed once the returned product has been inspected and approved.
   • Shipping fees are non-refundable.

7. Exchanges

   • Exchanges will only be processed if the product was wrong or damaged upon delivery and a valid unboxing video is provided.

By shopping with us, you agree to abide by our return policy.

For further questions, please contact our customer service team.

Thank you for choosing AnnuBaba!